Terms & Conditions of Our Services
Our Policy

A message to our customers..

Loss & Damage
In the unlikely event whereby loss or damage has occured to a garment, the following protocols should be followed.
How to communicate issues?
You can report issues to one of our in-store teams however please note all matters will subsequently be passed onto our head office. Unfortunately we are unable to process claims 48 hours after collection. We appreciate that due to an extensive customer base things may go wrong. Your feedback and cooperation is requested in trying to put things right and we aim to do this quickly and efficiently.
Responsibility
You can report issues to one of our in-store teams however please note all matters will subsequently be passed onto our head office. Unfortunately we are unable to process claims 48 hours after collection. We appreciate that due to an extensive customer base things may go wrong. Your feedback and cooperation is requested in trying to put things right and we aim to do this quickly and efficiently.
Service Exclusions
In the unlikely event whereby loss or damage has occured to a garment, the following protocols should be followed.